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Gender Knowledge Lab: A catalyst for gender equality in Central America’s financial ecosystem

The Gender Knowledge Lab (GKL), Pro Mujer’s consulting and technical assistance division, delivered specialized technical support to two prominent financial institutions in Honduras and El Salvador—Banco Atlántida and CrediQ—to strengthen their commitment to gender equality, diversity, and inclusion, while addressing issues such as gender bias, workplace violence, and discrimination.

This technical assistance was carried out under the 2XTA (2X Women’s Initiative Technical Assistance) project, driven by the U.S. International Development Finance Corporation (DFC). The initiative aims to enhance the impact of DFC investments by reaching women entrepreneurs and closing the gender gap in access to credit.

The technical assistance process began in March when the Gender Knowledge Lab conducted a gender assessment at Banco Atlántida to identify areas for improvement. This was followed by two training sessions: one for the entire staff, focused on promoting gender equality in the financial sector, and another for leaders on inclusive leadership. These sessions not only raised awareness among employees but also provided practical tools to apply a gender perspective in the bank’s internal operations and policies.

In September, the expert team traveled to El Salvador to complete the technical assistance for CrediQ. Here, three training sessions were held to foster a culture of equality, alongside focused workshops on gender-neutral communication and marketing, and inclusive leadership. Pro Mujer also supported the organization in implementing a Workplace Violence and Discrimination Protocol, designed to ensure a safe and equitable work environment for all employees.

Since its creation, the Gender Knowledge Lab has worked with over 130 organizations and impacted more than 2,600 people through training, mentoring, and technical assistance programs. This effort has positioned Pro Mujer as a leader in promoting gender equality in the Latin American business sector. With a solid infrastructure and a specialized technical team, the GKL offers an innovative vision aimed at transforming the gender paradigm in both large financial institutions and local businesses.

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