MEET A STAR EMPLOYEE - DINA: TRANSFORMATION STARTS FROM WITHIN

Dina, her husband, daughter, and her nephew in their backyard.
Dina, her husband, daughter, and nephew in their backyard

If she had to describe Pro Mujer in one word, staff member Dina Lopez’s choice would be “transformation.” At age 35, the mother of one is the proud Pro Mujer manager of the Masaya region in Nicaragua, where she served almost 14,000 women last year.

But Dina’s future didn’t always look this bright. As a young girl, a disposable plastic bag was all she had to carry her school supplies every morning. Her mother, a seamstress, struggled to feed her three children, let alone buy them backpacks.

When the time came for Dina to decide between a higher education or a low-paying job in her hometown, the choice had already been made for her: Dina would go to university and her mother would move to neighboring Costa Rica in search of a more profitable job that would put her children on better footing for the future.

Dina struggles to hold back her tears when reliving the separation from her mother. In hindsight, however, she sees it as a transformational experience: In 2004, shortly after obtaining her business administration degree, Dina found Pro Mujer and was thrilled to become a client. Within a year, she was hired as a recruiter and was promoted to become advisor. Nine years later, Dina was at the helm of the entire department, which encompasses three neighborhood centers disbursing approximately $4.5 million in loans a year.

What Dina lacked in professional experience, she made up for in valuable human qualities, says Human Resources Coordinator Guadalupe Navarrete. “The technical aspect can be learned, but the candidate must identify with your mission; she must be a fighter, an entrepreneur who wants to forge forward as a woman and a professional; she must be sensitive to other women’s problems; and she must have unbreakable principles and values that allow her to support women in their development and make them feel as worthy as a gem,” Navarrete says.

Being a Pro Mujer client was the “trampoline” that helped Dina get to where she is today. Similarly, staff members credit Dina for taking her neighborhood center to the next level.

“Dina is very modest,” says Alejandra Narvaez, Nicaragua’s communications specialist. “Before she was promoted, our star center was in Leon. Dina changed all that. Today, Masaya is our best-performing center in all of Nicaragua.”

Having grown up in a tiny room with her brother and sister, Dina always dreamt of having a home of her own, no matter how small. “Thanks to Pro Mujer, I have accomplished that dream,” she says. Today, “we don’t own a small home, we own a big home…And thanks to the opportunity that Pro Mujer gave me, even when I didn’t have any experience, I have also become a professional.”